One way to choose a mortgage company is to look at their Better Business Bureau rating. Although not always the best indicator, it can show you if there's a pattern of customer service issues, complaints, etc. This can help you make a better decision.

The most important element of working with a Mortgage company is trust. Brokers are handling tens of thousands, most often hundreds of thousands of your dollars, as well as the roof over you and your family's head. Needless to say this is a huge responsibility which should not be handed to simply anybody. Building a sense of trust with a Broker is perhaps the most important thing. A close second being the financial details, which should be clear and comfortable with a trusted broker. Finding a fair rate, payment, and set of closing costs that all work in your best interest.

To help you choose a mortgage company you need to consider and look at 3 main items. These 3 items are interest rate, closing costs listed on the Good Faith Estimate, and trustworthiness.

Just as you can sometimes find a cheaper price on an item if you buy a generic brand the same goes for mortgage interest rates. Just because one company is a tiny bit lower than another does not mean that you will receive a better loan or service from that company.

Compare closing costs listed on the Good Faith Estimates very closely. One company may have not be listing all of there fees or the other company may be listing escrow accounts on their GFE, good faith estimate, while the others are not. This is why you can not just look at the bottom line right away. If you have questions make sure you ask them. A mortgage loan is usually the biggest investment in a person's life and they will usually have this loan with them for 30 or more years. Therefore, make sure you are comfortable with everything up front before you jump into anything.

Honesty and trustworthiness should play just as big of a role in determining which mortgage company you will choose. If you truly feel you can trust and enjoy working with one company over the others go with it. Even if there rate may be slightly higher or the closing costs may be a few hundred dollars higher but you feel comfortable with them and you can trust them, then it is a good decision to go with that company. Do a little research on the companies or individuals that you are working with through your local BBB offices, through state monitoring agencies, or just online. This may help you make your decision as to who you can trust more as well.

Regardless of which mortgage company you choose, remember to get all offers in writing. Verbal rate quotes are mostly useless and do not provide enough information for you to accurately decide which mortgage is best. Ask your mortgage broker for a preliminary Good Faith Estimate. The Good Faith Estimate will have estimates for interest rate, closing costs, term, and other loan variables.